Refund & Cancellation Policy

Untame stands on a policy of customer satisfaction with every purchase. If you experience a technical problem with one of our products or services, please contact us with a description of the problem you are having. If the problem is a result of a product malfunction or error, we will work with you to quickly correct the problem. If we are unable to properly address your problem, you may request a refund of your purchase amount. Refunds requests may only be made within 30 days of purchase.

Theme Membership accounts may be canceled at any time. Simply contact us with your cancellation request and the reason for your cancellation. Be sure to include your order number. Annual memberships are valid for one full calendar year and are not partially or fully refundable. Lifetime memberships are non-refundable.